Key Performance Indicators (KPI’s) National KPI’s There are national key performance indicators than the East Region Recruitment Service (ERRS) work towards for each stage of the recruitment process. The ERRS service work with hiring managers’, the recruitment team and candidates to meet these targets. Stage of ProcessNational KPI (working days)Vacancy Approved – Live3Live – Job Closing Date14Shortlisting – Interview4Invited to Interview – Interview Arranged10Interview Complete – Conditional Offer3Conditional Offer – Pre-employment Checks Complete28Pre-employment Checks Complete – Contract Issued3Vacancy Approved – Contract Issued88Vacancy Approved – Start Date116 Local KPI’s The ERRS also have local KPI’s for Service Now and email responses and we aim to respond to enquiries within two working days.
