Contact Us National Contact Centre Vaccination Enquiries Helpline Interpretation Services NHS Scotland Vaccination National Contact Centre Booking and Rescheduling COVID-19 and Flu Vaccinations The National Vaccination Helpline 0800 030 8013 can be used to: Rearrange and schedule COVID-19 vaccine appointments for individuals aged 5 and over. Rearrange and schedule flu vaccine appointments for individuals aged 18 and over. The helpline is open from 09:00 to 18:00 Monday to Friday, 09:00 to 13:00 on Saturday and closed on Sunday. Vaccination Enquiries Helpline Contacting NHS Lothian The NHS Lothian Vaccination Helpline 0300 790 6296 can be used for: General enquiries about vaccination in Lothian. The helpline is open Monday – Friday and closed on Saturday and Sunday. Calls may be charged at your standard network rate. Please check with your provider. Relay UK is available when contacting NHS Lothian for people with hearing or speech difficulties. NHS Lothian has no formal agreement with Relay UK, so please ensure you read this privacy statement before using the service. Interpretation Services Accessibility Options Language Support Telephone Interpretation: Available at all clinics and on our phone lines. Please inform our team member of your language needs. There is no need to arrange in advance. BSL Interpreters: Please arrange in advance by contacting the Lothian Vaccination Enquiries Helpline: Phone: 0300 790 6296 Email: loth.vaccenquiries@nhs.scot
