COVID-19 information in different languages and formats Information on the COVID-19 vaccine is available in over 30 different languages and formats to help you make your choice. Please visit NHS Inform for information in other languages or formats including audio, large print, BSL and easy read. Booking your appointment You can book or reschedule an appointment for people aged 12 and over through the online booking system. If you are experiencing any issues, or booking for a person aged 5-11, please call the National Vaccination Helpline on 0800 030 8013. For children aged 6 months – 4 years, please contact the NHS Lothian Vaccination Enquiries Line on 0300 790 6296. Access guides for each clinic, with details of where this is and how to get there, are available on our website. LOCAL ENQUIRIES HELPLINE There is a local helpline available for enquiries relating to adult vaccinations in Lothian, including COVID-19, flu, shingles and pneumococcal. The NHS Lothian Vaccination Enquiries Helpline can be contacted via: ✉️ loth.vaccenquiries@nhs.scot ☎️ 0300 790 6296 | The helpline is available 8.30am to 3.30pm, Monday to Friday You may be asked to provide your name, date of birth, address and CHI number (if available). Relay UK is available when contacting the Vaccination Enquiries Helpline for people with hearing or speech difficulties. NHS Lothian has no formal agreement with Relay UK, so please ensure you read this privacy statement before using the service. Interpretation services All vaccination clinics can provide telephone interpretation services. Please let the vaccinator or a member of the team know which language you require. You do not need to arrange this before your visit. If you or someone you care for requires a BSL interpreter, this can be arranged with the Lothian Vaccination Enquiries Helpline prior to your/their visit via: ✉️ loth.vaccenquiries@nhs.scot ☎️ 0300 790 6296 | The helpline is available 8.30am to 3.30pm, Monday to Friday | You may be charged for this call Information videos There have been a series of videos developed in different languages and formats to provide information about COVID-19 vaccination. Languages include: Arabic, Bengali, BSL, Chinese (Simplified), Chinese (Traditional), Dari, English (two different versions), Kurdish, Polish, Romanian, Russian, Swahili, Ukrainian and Urdu. Urdu: What you need to know about COVID vaccinations Swahili: What you need to know about COVID vaccinations English (1): What you need to know about COVID vaccinations Arabic: What you need to know about COVID vaccinations Mandarin: What you need to know about COVID vaccinations Cantonese: What you need to know about COVID vaccinations Romanian: What you need to know about COVID vaccinations English (2): What you need to know about COVID vaccinations British Sign Language: What you need to know about COVID vaccinations Polish: What you need to know about COVID vaccinations Bengali: What you need to know about COVID vaccinations Kurdish: What you need to know about COVID vaccinations
